General FAQs

Are you open on Holidays?
We are closed on Thanksgiving and Christmas Day. The Museum closes at 1:00 PM on Chrsitmas Eve. 

What is the cost of admission?
The price for adults and children two years and over is $12.50 plus tax per person.  Children under two are free.  We offer a group rate for groups of 10 or more with advanced reservations.  Click here for more information.

Do you offer any discounts?
We offer military discounts with a valid Military ID.

Do you sell gift cards?
We sell gift cards in our store, ticket counter or over the phone at 404.527.3690.

What form of payments do you accept?
We accept cash, Travelers Checks, Visa, MasterCard and American Express.

Where is the museum located?
Imagine It! The Children's Museum of Atlanta is located at the corner of Baker Street and Centennial Olympic Park Drive.  Our address is 275 Centennial Olympic Park Drive NW, Atlanta GA 30313.

How do I get to Imagine It! The Children's Museum of Atlanta?
Specific directions are available on our directions page.

What is the age range for the museum?
We welcome children of all ages.  Our exhibits are developed with children 8 years and younger in mind.

How often do your exhibits change?
The Museum has four permanent exhibits (Fundamentally Food, Leaping Into Learning, Let Your Creativity Flow and Tools For Solutions) and one traveling exhibit.  We change our traveling exhibit three times a year.    

Where should we park?
There are many parking decks and surface lots in downtown Atlanta ranging from $3.00-$30.00 depending on the downtown activities occurring at the time of your visit.  The closest parking lot is in the American Cancer Society Parking deck. The deck is located across the street from the museum on Baker Street. They provide an all-day $5.00 rate on weekends and weekdays, if space is available. You will need to show your ticket stub when exiting the lot to receive the discounted rate. The  World of Coca-Cola and Georgia Aquarium also have parking in close distance to the museum.

Is there any free parking?
Free parking is not available near the museum. Please be sure to read all signage in order to avoid any towing or ticketing. All streets and lots are clearly marked. 

What about parking in the lot on the corner of Baker Street and Williams Street? 
That is an employee parking lot for Imagine It! employees only.  Any unauthorized car without a Museum parking permit  WILL be towed at the owner's expense.  Please be sure to park only in marked lots. 

How long does the museum visit last?
Because every child is different, it's difficult to put a specific length of time on your visit.  An average visit can last up to two hours.

Are you stroller friendly?
We do allow strollers in the Museum, but whenever possible we recommend you leave them behind.

Do you have stroller parking?
We have a designated area in the Museum for strollers.

Do you rent out strollers?
Strollers are not available for rental.

Do you have coat check?
We offer coat racks where you can hang your coats.

Do you have lockers?
The museum does not provide any lockers or storage.

Are you wheelchair accessible?
Imagine It! is all on one level and our exhibits are wheelchair accessible.

Do you have wheelchairs?
Wheelchairs are available upon request; on a first come basis.

What should children wear?
Allow your children to wear something comfortable.  They will be very active in the Museum.

My child got paint on his clothes, is the paint washable?
We use washable tempura paint — be sure to wash clothing as soon as possible and do not dry until all paint has been removed.

Can I just drop off my child, and pick them up in a few hours?
No.  Imagine It! is designed for adults and children to learn and play together.  Children must be accompanied by someone at least 18 years old. 

I don't have any children but I am a kid at heart, can I come and enjoy the museum?
We do not allow adults to enter the museum without children.  We also do not admit children without an adult.  If you are interested in viewing our museum, we will be happy to give you a brief tour of our facility. Tours are subject to availability.

Where can we eat?
We have an area where you and your children can take a break from all the excitement on the play floor and eat lunch. We have several options available.   We offer snacks and drinks in our vending machines and Chick-fil-A provides a limited menu at the Museum from 11:00 AM till 1:00 PM. Monday through Saturday.  You may also bring your own bag lunch but no food trays or party related items (cakes, cupcakes, gifts, goody bags, balloons, etc.) The Museum reserves the right to inspect large coolers and bags.  If you want to leave the Museum for lunch, we are a 10-minute walk across Centennial Olympic Park from the CNN Center Food Court.  Click here for additional Lodging and Dining suggestions.

Does Chick-fil-A accept credit cards?
The Chick-fil-A in the Museum only accepts cash.

Do you have an ATM?
We have a Wachovia ATM located in the lobby of the museum.

What is the best time to visit?
Determining the best time to visit depends on what sort of activity level you are seeking for your child.  If you would like your child to have the opportunity to play and interact with various age of children, then weekdays and weekend mornings may be the best time.  If you are looking for quieter time with your child, weekday afternoons are ideal. 

Can I leave and come back in?
Your tickets are good only on the date tickets are printed.  If you would like to leave for lunch and come back on the same day — you will need to hold on to your ticket stubs. Security will need to recheck them when you re-enter.  If the museum is at capacity, you will need to wait until capacity opens up.

Do you have an area where I can nurse?
Our nursing nook is located in the Leaping into Learning Resource room. A bottle warmer is also available in the nursing area.

Do you have a family restroom?
We have two private family restrooms located in the back of the museum through Leaping into Learning, one of which has a changing table. The men's and women's restrooms are also equipped with changing tables.

What is your security policy?
Your family's safety and security are our highest priorities. Adults must be accompanied by a child on the exhibit floor, and children must be accompanied by an adult on the exhibit floor. Security cameras, electronic access controls, and security personnel are in place at all times. Look for the red shirt — Visitor Services staff are always here to assist you. No security can take the place of adult supervision. Remember to have fun with and supervise your children.

What if my child gets hurt?
We have staff in house that trained in first aid and can assist with minor injuries. Please notify a staff member immediately if an accident should occur.

How can I Help?
Because Imagine It! The Children's Museum of Atlanta is a non-profit organization, we are always looking for help from the community.  Volunteering is a great way to get involved with Imagine It!  We have a strong need for consistent volunteers during the weekdays.  It is a wonderful opportunity to help a child experience the pure delight of learning.  Donations are also a great way to help support Imagine It!. If you would like to make a donation to the museum please click here, use the donation box in our Welcome Center or contact our director of development at 404.527.5909.   Also, you  can add a donation to your store purchase. 

Are you hiring?
We are always looking for bright and talented individuals.  All resumes and applications are kept for up to 6 months on file.  If you would like to fill out an application, click here to visit our job listings page.

Does the Museum offer internships?
Various departments in the museum have a need for interns.  If you are interested in pursuing an internship, please click here.

How do I sign up for the Museum e-Newsletter?
Visit our home page by clicking the logo at the top of this page and enter your email address in the eNewsletter request area.   If you need further assistance, please call our marketing coordinator at 404.653.9277 or our membership coordinator at 404.527.5910.

The information listed on your website or information listed about Imagine It! on another website is incorrect, how should I report this to you?
Any website inquiries or concerns should be addressed to our Marketing Coordinator at 404.653.9277.