How far in advance do I need to make a reservation?
Reservations need to be made no less than two weeks prior to your party dates. Reservations are taken based on availability.Is there a deposit required?
A non-refundable, non-transferable $50.00 deposit is due at the time of reservation. Can I see the party facility prior to making a reservation?
We will be happy to show you our facility prior to your reservation. We encourage you to notify the reservation coordinator before coming into the museum.
Who should I include in my head count?
Please include every child participating in the festivities, even if they are under the age of two, including the birthday child.
What about siblings and adults of my invited guests?
The room capacity is 44, which includes infants and everyone who will be in the party room. The party package includes 10 children and 12 adults. Additional guest can be added for an additional cost. If some of your guests would like to attend the museum with other children, they will have to pay $12.50 plus tax per person to be on the museum floor. Due to the room capacity these additional guests will not be permitted into the party room.
When do I have to pay for my party?
All payments must be received by the Tuesday prior to your party.Where do I check in for my party?
Upon arrival, please let one of the Welcome Center staff know you are here and for which party. Stickers will be issued that are needed for your family and you will be shown to your party room.
Will someone be there to assist me during my party?
A birthday host will be available for the one hour you have in the party room. The host will be able to assist you with keeping track of time and serving pizza and cake. The host will ensure your party room is set up by the time your party is scheduled to start.
If I decide to bring my own food, is there somewhere to store it?
There are no food storage facilities available. We will not be able to refrigerate any items for you, so please take that into consideration if you will be bringing in ice cream. Warmers, crock pots, and microwaves are not permitted.What items are not permitted in the museum?
Balloons, glass containers, alcoholic beverages, radios, music, decorations on the walls or ceilings, outside entertainment (e.g. clowns, magicians, cartoon characters) PLEASE BE ADVISED: Gifts cannot be open in the party room or the museum due to time restraints. What if I have paid for the party and not all my guests show up?
Unfortunately due to the preparation that goes into the party, you will be responsible for the entire cost of the party. Refunds will not be issued
How do I get my party supplies to and from my car?
You will be responsible for getting all your items from the car to the party location and back. We recommend you park your car on Baker just to unload your car — we have carts available to assist with the process. Once you have unloaded your items, it is highly recommended you park your car in a nearby lot.
Where should we park or tell our guests to park?
Because we are in the downtown area, parking prices cannot always be guaranteed. The American Cancer Society has available spots on weekends for the museum at a $5.00 rate — but it is on a first come first served basis. There are surrounding lots in the area that range in price, $3.00- $30.00 depending on what activities are going on downtown
Because we are in the downtown area, parking prices cannot always be guaranteed. The American Cancer Society has available spots on weekends for the museum at a $5.00 rate — but it is on a first come first served basis. There are surrounding lots in the area that range in price, $3.00- $30.00 depending on what activities are going on downtown
What about the lot on the corner of Williams St. and Baker?
That lot is an employee-only lot. All other cars WILL be towed.
What if I am not utilizing your party room, but I want to have a party?
Parties are not permitted in the museum unless it is at a scheduled time in one of our party rooms. Cake, gifts, and all other party items will not be permitted into the museum. What if I am running late or my guests arrive late?
Parties start promptly at your designated party time. The room is yours only for the one hour you have reserved, because of other parties you will not be able to make up the time in the room. Please advise your guests to arrive on time. What if we ran out of time in the party room, can we continue our party at one of your lunch tables?
Parties are not permitted in the museum unless it is at a scheduled time in one of our party rooms. Balloons, cake, gifts, and all other party items will not be permitted into the museum. 
