Party FAQs


How far in advance do I need to make a reservation? 
Birthday party’s book quickly, reservations should be made about 6-8 weeks prior to your party date. 
 
Is there a deposit required?
A non-refundable, non-transferable $50.00 deposit is due at time of reservation. 
 
Can I see the party facility prior to making a reservation? 
Yes, we encourage you to notify the reservationist before coming into the museum. 
 
Who should I include in my head count?
Please include every person participating in the festivities even if they are under the age of two, including the birthday child. 
 
What about siblings and adults of my invited guests?
The room capacity is 44, which include infants and everyone who will be in the party room. The party package includes 23 people.  Additional guest can be added for an additional cost.   If some of your guests would like to attend the museum with other children, they will have to pay $12.75 plus tax per person.  If your number exceeds the room capacity of 44, additional guests will not be permitted into the party room.
 
When do I have to pay for my party?
All monies must be received by the Tuesday prior to your party.
 
Where do I check in for my party?
Upon your arrival let the Welcome Center staff know you are here and for which party.  They will issue the stickers needed for your family and direct to your party room
 
Will someone be there to assist me during my party?
A birthday host will be available for the one hour you have in the party room.  The host will be able to assist with keeping track of time, assist with serving cake and pizza.  The host will ensure your party room is set up by the time your party is scheduled to start. 
 
If I decide to bring my own food, is there somewhere to store it?
There are no food storage facilities available.  We will not be able to refrigerate any items for you, so please take that into consideration if you will be bringing ice cream.  Warmers, crock pots, microwaves are not permitted.
 
What items are not permitted in the museum?
Balloons, glass containers, alcoholic beverages, radios, music, decorations on the walls or ceilings, outside entertainment (e.g. clowns, magicians, cartoon characters).
 
How do I get my party supplies to and from my car?
You will be responsible for getting all your items from the car to the party location and back. We recommend you park your car on Baker just to unload your car – we have carts available to assist with the process. 
 
Where should we park or tell our guests to park?
One host family vehicle can park in the Museum employee parking lot, in order to do so you MUST sign in your vehicle (car make, model and plate number) upon checking in with Museum Staff.  All unauthorized vehicles will be towed at owner’s expense.  Because we are in the downtown area, parking prices can not always be guaranteed.  The American Cancer Society has available spots on weekends for the museum at a $7.00 rate – but it is on a first come basis.  There are surrounding lots in the area that range in price, $3.00- $30.00 depending on what activities are going on downtown.
 
What if I am not utilizing your party room, but I want to have a party?
Parties are not permitted in the museum unless it is at a scheduled time in one of our party rooms.  Balloons, cake, gifts, and all other party items will not be permitted into the museum. 
 
What if I am running late or my guests arrive late?
Parties start promptly at your designated party time.  The room is yours only for the one hour you have reserved, because of other parties you will not be able to make up the time in the room. Please advise your guests to arrive on time.  
 
What if we ran out of time in the party room, can we continue our party at one of your lunch tables?
Parties are not permitted in the museum unless it is at a scheduled time in one of our party rooms.  Balloons, cake, gifts, and all other party items will not be permitted into the museum. 
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